Shipping policy
Items will ship, based on size and location, via fedex, USPS, UPS, or *white glove* Truck/Van Shipping service.
All items will be cleaned and ready to ship within 3 days unless additional cleaning or restore services are approved by buyer.
White Glove (by truck, blanket wrapped) Shipping
Items that are too large or too fragile to safely ship in a box will be shipped via movers and a truck (white gloves are a big maybe). This may take from 1 day to weeks depending on your location, weather and season.
1. The delivery window for furniture that is too large, heavy or fragile to be boxed is 1 day -8 weeks.
2. We are in Northwest Arkansas.
3. We don't have interstate trucks ourselves, so we rely on 2 resources: our own network of regular shippers and U-Ship.
4. When something sells, we list the item and destination then wait for a shipper to respond. Until that happens, the deliver window remains 1 day to 8 weeks.
5. Because we are in Arkansas, it occasionally might take a bit longer to find a shipper but we usually have shipping lined up within 2 weeks of purchase. Even if it takes longer, the final delivery day doesn't change.
6. For that reason, I have not been able to give you a firmer delivery window that up to 8 weeks.
7. We DID already line up a shipper for your purchase - however, they haven't finalized THEIR schedule yet, so I don't have any information re: delivery window.
When I get it, I'll give it to you.
8. When the shipper picks up the item, we will send you notice and shipper contact info.
Please let us know if this doesn't work for you.
International Buyers: See calculator. If item exceeds size limit, contact us for quote.
INSURANCE: We insure at our cost all packages over $100.
SHIPPING SERVICES USPS Priority, Fedex, UPS.
*White glove shipping service: item will blanket wrapped (not boxed) and transported by a long distance mover in truck. Deliver between 1-8 weeks depending on mover availability, schedule, location.